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Shipping Info

We generally ship packages on Tuesday, Thursday and Friday. We ship more often during the busy seasons to ensure timely delivery. Orders received after 12pm PST will ship on the next shipping day.

In stock items will be sent according to the shipping schedule previously noted.

Dye-to-Order items require at least 14 days for production, plus delivery time.

If you make a "dye-to-order" purchase along with other yarns that are "in stock" (all bases apply),  your entire order will be shipped together unless other arrangements are made. Please use the "contact us" form if you would like orders to ship as they are ready. (Note, there may be additional shipping fees for this.)

Please make sure your mailing address is correct. We use the mailing address you provide on the Hazel Knits website (NOT PAYPAL.) Hazel Knits is not responsible for packages lost in the mail due to an incorrect mailing address.


Hazel Knits uses USPS "real time" shipping quotes for both US and International packages.

  • First Class packages will arrive within 5-6 business days. Depending on your location, it may be as soon as 2-3 business days. Delivery confirmation is provided on First Class packages. This is not to be confused with TRACKING. Packages may or may not be scanned in at various stopping points along the USPS route, yet they are scanned at the final destination of delivery. More information about first class postage is HERE.
  • Priority Mail offers a speedier delivery for light packages enroute to the East coast and is mandatory for any packages weighing more than 13 ounces heading anywhere in the continental USA. You can usually expect to see your Priority-sent package in 2-3 business days. As with First Class, we provide a delivery confirmation code, but that is not a guaranteed TRACKING number. Find out more about Priority postage HERE.
  • Delivery time for First Class International packages varies by destination. Most customers receive their packages within 10-14 business days, however some destinations can take up to four weeks or even longer. A customs number is provided with your shipping information, however, First Class International packages are not trackable and after the package leaves the United States, there is no further scanning information.
  • Delivery time for Priority International packages requires an average of 6 to 10 business days to many major destinations. (Average number of days may vary based upon origin and destination.) Tracking is provided for Priority shipping to major destinations in Asia, Canada and Europe.

All duty fees or taxes incurred at customs for INTERNATIONAL packages are the responsibility of the customer. Due to legalities, we cannot mark packages as gifts or lower their value. If you are in a country that has high customs fees, we suggest you order items separately.


We are happy to combine shipping on multiple orders, when it makes sense do so. If you've made an order and then place another order, before the first order has shipped, we will combine the packages and refund you the difference in shipping if it is over $1. Sometimes combining packages raises the weight limits and increases the shipping fee. Hazel Knits reserves the right to choose shipping method based on the most cost effective option for customer. 

If you make an additional order after your initial order has been processed and postmarked, we are unable to combine them and they will ship separately.

FREE DOMESTIC SHIPPING FOR ALL ORDERS OVER $150.

FREE INTERNATIONAL SHIPPING FOR ALL ORDERS OVER $250


 

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