We generally ship packages on Tuesday, Thursday and Friday. We ship more often during the busy seasons to ensure timely delivery. Orders received after 12pm PST will ship on the next shipping day.
In stock items will be sent according to the shipping schedule previously noted.
Dye-to-Order items require at least 14 days for production, plus delivery time.
If you make a "dye-to-order" purchase along with other yarns that are "in stock" (all bases apply), your entire order will be shipped together unless other arrangements are made. Please use the "contact us" form if you would like orders to ship as they are ready. (Note, there may be additional shipping fees for this.)
Please make sure your mailing address is correct. We use the mailing address you provide on the Hazel Knits website (NOT PAYPAL.) Hazel Knits is not responsible for packages lost in the mail due to an incorrect mailing address.
Hazel Knits uses USPS "real time" shipping quotes for both US and International packages.
All duty fees or taxes incurred at customs for INTERNATIONAL packages are the responsibility of the customer. Due to legalities, we cannot mark packages as gifts or lower their value. If you are in a country that has high customs fees, we suggest you order items separately.
We are happy to combine shipping on multiple orders, when it makes sense do so. If you've made an order and then place another order, before the first order has shipped, we will combine the packages and refund you the difference in shipping if it is over $1. Sometimes combining packages raises the weight limits and increases the shipping fee. Hazel Knits reserves the right to choose shipping method based on the most cost effective option for customer.
If you make an additional order after your initial order has been processed and postmarked, we are unable to combine them and they will ship separately.
FREE DOMESTIC SHIPPING FOR ALL ORDERS OVER $150.
FREE INTERNATIONAL SHIPPING FOR ALL ORDERS OVER $250